Scanature Support

Help with scanning, editing, signing, saving, and sharing PDF documents on iPhone and iPad.

Contact support

Email support@scanature.com.

Please include your device model, iOS or iPadOS version, app version, and a short description of the problem. Do not email confidential documents.

Common questions

Scanning: Allow camera access when prompted, place the complete document inside the scanner view, and hold the phone steady.

Importing: Scanature supports PDF, JPG, and PNG files.

Saving and sharing: Finished documents can be kept in the app library or shared using the iOS share sheet.

Text recognition: OCR is English-first. Difficult scans and handwriting may require manual correction.

Privacy

Documents stay on your device unless you choose to export or share them. Read the Scanature Privacy Policy.

Use of the app is subject to the Scanature Terms of Use.