Scanature Support
Help with scanning, editing, signing, saving, and sharing PDF documents on iPhone and iPad.
Your device and app version are included automatically, so there is nothing to look up. We reply to the address you give.
Prefer to write it yourself? Email support@scanature.com. Please do not attach confidential documents.
More answers
The Help page answers the questions we are asked most often — restoring a subscription, cancelling, where documents are kept, and working without a connection.
Common questions
Scanning: Allow camera access when prompted, place the complete document inside the scanner view, and hold the phone steady.
Importing: Scanature supports PDF, JPG, and PNG files.
Saving and sharing: Finished documents can be kept in the app library or shared using the iOS share sheet.
Text recognition: OCR is English-first. Difficult scans and handwriting may require manual correction.
Privacy
Documents stay on your device unless you choose to export or share them. Read the Scanature Privacy Policy.
Use of the app is subject to the Scanature Terms of Use.